Legal & Privacy

This website is maintained by Quvate Property Pty Ltd for general informational purposes. While we take care to ensure the content is accurate and current, we make no guarantees about its completeness or reliability. Nothing on this site constitutes formal advice of any kind. Quvate Property accepts no liability for any loss or damage arising from your use of, or reliance on, information published here. Use of this site is entirely at your own risk.

The content on this site is intended to provide a general overview of our services and areas of expertise. It does not constitute property, financial, legal or investment advice. Every asset and situation is different — we strongly encourage you to seek independent professional advice before making any decisions based on information found here. Quvate Property makes no warranties or guarantees regarding outcomes arising from the use of information on this site.

Quvate Property Pty Ltd respects your privacy and is committed to protecting your personal information. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what information we collect, why we collect it, and how we handle it.

We collect personal information only when it is necessary to provide our services or respond to your enquiries. This may include your name, contact details (email, phone, address), business information, and any other details you choose to share with us. We collect this information directly from you — through our contact form, email, or telephone — and only to the extent needed to assist you.

Information you provide is used to respond to your enquiries, deliver our consulting services, and maintain our client relationships. We do not sell, rent or trade your personal information to third parties. We may share information with trusted service providers (such as IT or cloud storage providers) where necessary to operate our business, and only under confidentiality obligations. We may also disclose information where required by law.

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Information is stored securely, whether in electronic or physical form, and access is limited to those who need it to perform their role. We periodically review our security practices and dispose of information that is no longer required.

You have the right to request access to the personal information we hold about you, and to ask us to correct anything that is inaccurate or out of date. We will respond to access requests within 7 business days and aim to resolve them within 14 business days. In some circumstances we may be unable to grant access — if so, we will explain why in writing.

If you have a concern about how we have handled your personal information, please contact us directly and we will work to resolve it promptly. We will acknowledge your complaint within 2 business days and aim to resolve it within 20 business days. If you remain unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at [email protected] or 1300 363 992.